Welcome to the William Wheatley mining machines knowledge base & customer service & resource centre

Mining machines knowledge base your one-stop mining machines information centre search for answers to your questions in the William Whaeatley knowledge base and submit to our team

Track the progress of your open tickets, retain records of closed issues, and submit questions and feedback directly to our team.

Before opening a Customer Service request ticket, we recommend you to check out our Help Center page, where you can easily find answers to frequently asked questions.

Once you have opened a Customer Service request, please wait until the request is addressed and refrain from opening multiple tickets for the same issue. Opening multiple tickets for the same request delays our team's response times.

To check the status of your Customer Service ticket, make sure you're login here and scroll down.